Security Officer

Mitie are seeking additional Security Officers to join their established team in Birmingham.

Mitie has a great opportunity at Bullring & Grand Central. We are looking for an experienced Officer to join the team on site. Your shift pattern will be 4 on 2 off at 46 hours per week, with a pay rate of £9.45 per hour, working. You will report into the sites security operation’s manager.

Main Duties

• Investigating any losses and completing reports and Company documentation

• The Security officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers – ensuring ID badges are created, allocated and collected when appropriate.

• As the first point of contact for to all customers and clients, the Security Agents must have geographically aware of their local surroundings.

• Must be able to man the phones, emails, IT systems, CCTV and Alarms, Doors and Car park if need be.

• The Security officer must spot and stop all suspicious sightings or potential criminal activity and retain full control until the arrival of emergency services.

• Report to the Security Operations Manager – they must record, report and escalate all sightings and arrests on a regular basis.

Person Specification

• The Security officer will need to be a team player with an enthusiastic attitude.

• The Security officer should be able to work on own initiative.

• Retail Security experience..

• Flexible Approach to work to suit the business needs.

• Excellent communication skills are required both written and verbal.

• It is important the Security Officer is calm under pressure.

• Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act.

• Door Supervision License essential.