Restaurant Manager - Kouzina Greek

About Kouzina Greek

One of the fastest growing and most successful Greek restaurant brands in the UK. Now with multiple locations throughout the country our brand is growing rapidly and we are on the search for talented staff with a keen eye for customer service and warm hospitality. We are an independent family run organisation with a passion for great Greek food! Our restaurants serve top quality fresh Greek food and beverages in a warm and welcoming taverna style environment and our menu boasts a variety of ‘Great Taste’ award winners. This is just about as authentic as it gets! We believe the key to our success is our family orientated work environment and we hold our employees dear to us. So join our big fat Greek family now and start to reap the rewards!

The benefits

Up to an additional £6k per year in service charg.

Work life balance with sociable working hours generally ranging from 10:30am - 18:30pm each day. No late nights!

Cash and card tips go directly to staff.

28 days holiday per year.

1 free staff meal every shift.

Flexible shifts - to fit around the other important things in lif.

Team Socials – work hard, play hard!

Competitive pension scheme.

Opportunity to progress within the organisation.

Staff discount at all Kouzina restaurants.

About the role

Reporting to the Area Manager you will be working as a Branch Manager involved in all FOH and BOH operations for your restaurant. Your key duties will include the following:

Managing staff ensuring they have the knowledge and guidance required to be able to perform their role successfully.

To lead by example, coach, mentor and motivate your team to deliver outstanding hospitality.

Responsible for HR management, including staff hours, authorising holiday etc.

Ensuring all food sent is maintained to the highest quality.

Ensuring customers receive the best possible customer experience.

Interviewing, trialing, employing and training new staff.

Effectively manage staffing levels and produce weekly staff rotas.

Performing daily stock checks, wastage reports and prep lists.

Completing stock ordering.

Operating a POS system - inputting orders, printing bills, handling payments, cashing up.

Liaising with the Area Manager.

Handling customer queries and complaints.

Ensuring an extremely clean and organised work area is maintained, both mid shift and the end of day clean down.

Maintaining an impeccable standard of food hygiene and safety - ensuring all due diligence and food hygiene standards are adhered to.

Partaking in and performing regular area audits.

Driving the business forward, improving sales and cutting unnecessary costs.

What we’re looking for

We are looking for an enthusiastic individual with lots of energy, with good people skills who can lead by example and be a role model to fellow employees. You will need to be passionate about hospitality and experienced in management, a team player with great communication skills and have the ability to thrive under pressure. Ideally you MUST have experience working in a similar environment and an ambition to develop and grow as an individual.

What we bring to the table

Although we want to make sure you are the right person for the job, it is equally as important to us that we are the right fit for you, as the happiness of our employees is paramount to our success and the strength of our team. You will be surrounded by a friendly well experienced team who will guide you throughout the process and help you acquire the necessary skills needed to aid you in excelling within your role. We encourage staff to enjoy their time at work, get to know and converse with team members and customers. There is never a dull moment - fun, laughs and lifelong friends!